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[Personal]-JMDriskill/San Bernardino
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Verizon Wireless VZWMail@ecrmemail.verizonwireless.com

11:12 PM (4 minutes ago)
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Mobile number ending in #8786.
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Your chat recap
Reference number:
724333584109481293
Chatted on 08/11/2017 at 00:20:15
Verizon
Thank you for contacting the Verizon Wireless Chat Team regarding your bill. How can we help you today?
You
Aparently -- My Phone that was connected to the account of Joy Badwound was Disconnected from that family/friends plan --- but he did not tell me when that was effective so that I could go ahead and change to my actual desired plan on verizonwireless for devide : 307-757-8786. I would like to chance to DATA ONLY for 20MB/Month which is $20/Month right?
You
This Plan [ <br/>My plan: THE NEW VERIZON PLAN UNLIMITED<br/>
You
WAS CHOOSEN BY PRIOR ACCOUNT MANAGER OF JOY BADWOUND at Phone Number 307-287-0468.
You
Although he was following my directives that I txted him in sms --- he never replied to the status of this change ---- so therefore I did not know that
You
#1 --- I had a new account number assigned
Verizon
Hi, my name is Riley. I am more than happy to help. To get started, may I please have your first name?
You
#2 -- with 0 account managers assigned --- I must request to be acccount manager of my own account?
You
#3 --- pick a desired plan
You
Hi Riley ---
Verizon
Hello :)
Verizon
I see here that you're trying to have your plan choices set up,
You
btw --- this chat log will be logged to the web as similar web chat logs have been placed....... the folder url is:http://gruwup.net/WebDomains/verizonwireless.com/
Verizon
Oh! thank you,
Verizon
How can I help?
You
Example Chat Log for Domain of [ MyDomain.com ] is: http://gruwup.net/WebDomains/mydomain.com/mydomain.com%20Chat%20Transcript.htm
You
YES --- I want to verify that I do indeed have a seperate account with one device of phone number 307-757-8786 with 0 account managers on in.
Verizon
Oh, I see, can you please verify the pin for your account?
You
I want to change my plan effective the date of this new account activation --- since I never received any notice that my account was changed so that I can proceed with account preference modifications.
You
Please Verify --- Account [ IS / IS NOT ] under the name of JOY BADWOUND with device number 307-287-0468. -- If so -- the PIN was transferred --- otherwise --- my personal id pin is perhaps a name [ Cosiox ]
Verizon
It should be a 4 digit pin,
Verizon
I can send you a secured pin,
You
or pin attached to my voicemail is 9276
You
or 4699
You
Auth Code: 152546
Verizon
Great! thank you :)
Verizon
I also see here that you want to be the account owner, as your line is listed as the account member, correct?
You
Not sure -- I requested from the account manager that my device [ (307) 757-8786 ] to be TERMINATED.. The account manager under that friends/family plan is Joy Badwound at device [ (307) 287-0468 ]. Can you confirm the following?
You
[#1] YES / NO --- My account name on record here is James Martin [ Middle ] Driskill
Verizon
Yes, please stay online, let me check,
You
[#2] YES / NO --- My account name on record is NOT ASSIGNED or INTERCONNECTED to PRIOR Account of JOY BADWOUND at DeviveId 307-287-0468.
You
I will know how to proceed once questions #1 and #2 are confirmed.
You
My Account Name: First:[ James ] Last[ Driskill ] Address [ 3260 Grande Vista San Bernardino CA 92405 ] -- which has a previously held number under Verizon services [ now frontier ] of 909-882-8759. under my mothers name of [ Veronica A Driskill ] or perhaps under my passed fathers name of [ Geo Driskill ]
Verizon
I am seeing that the account is under JOy
You
I need to SEPERATE My Device [ 307-757-8786 ] --- to a different account. Perhaps a new account.
You
If you need to CONFIRM my Directives --- I am going to copy my sms text into this chat to him 307-757-8786 to 307-287-0468.
Verizon
Oh! I see, please stay online, let me do the rest,
Verizon
I just want to confirm, you want a single line account, correct?
You
Single Line Account or if it is possible to attach my account [ verizonwireless ] to established prior verizon assigned number which still is available using voicemail group send options ---- 909-882-8759 under my mothers name -- this would avoid the early plan termination fee -- right?
Verizon
Oh, let me check on the details for that, please stay online,
Verizon
Thank you very much for your patience.
You
No problem
You
Hi Sam
Verizon
Hi! This is Sam one of the supervisors
Verizon
I understand that you would like to separate your account
You
YES
You
btw --- this chat log will be logged to the web as similar web chat logs have been placed....... the folder url is:http://gruwup.net/WebDomains/verizonwireless.com/
You
Example Chat Log for Domain of [ MyDomain.com ] is: http://gruwup.net/WebDomains/mydomain.com/mydomain.com%20Chat%20Transcript.htm
You
Just fyi
Verizon
May I asked if you already advised the account owner to have your line separated as they will be the one that will facilitate the transfer?
You
I want to see if I can attach my deviiceID to an previous verizon services number [ Verizon Fios ] at 909-882-8759 that is under my mothers or fathers name [ Driskill ]
Verizon
The account owner will relinquish your line and have this remove on the subscription
You
RELINQUISH THE LINE --- That is the term. Thank you.
Verizon
Yes you may do that of the 909-882-8759 is an active number
Verizon
You may coordinate with our Transfer of service team at 888-832-4540
You
Yes --- 909-882-8759 is an active number --- Verizon Fios is now known as Frontier Fios -- that is what the billing is now. But the number of 909-882-8759 still is avil as a mailbox delivery under group voicemail in your system.
You
can you PLEASE 100% Verify that the account service activated at 909-882-8759 --- under my mother's name [ Veronica Driskill ] or dad's name [ Geo Driskill ] can be used.
You
IF NOT --- Then I need to have it changed to an Individal account --- and the fees assocated to EARLY TEMININATION --- Directed to JOY BADWOUND account admin --- as per my chat with him.
Verizon
I may not be able to verify that as the line is not linked to this account and I believe that is a Fios number
Verizon
The question is best answered by the Fios team
You
yes it is a fios now ---
You
OK --- I can go ahead and log into my mother's fios account --- and begin a continuing chat conversation on this matter now. Thank you.
You
I want to copy the CHAT SMS TEXT between my device 307-757-8786 to Joy Badwound 307-287-0468 here now before we depart.
You
======================
You
In order to try to move this device with GSN cellular network services will require you to release it from your plan Verizon.<br/><br/>Jun 12th 2017 : 6:03 PM<br/><br/>It really is all about the money in our relationship the boundaries to which at this point I have paid two weeks in a row 1 months worth Verizon Wireless plan to the fact that I know I'm a little short of the true month charges assigned to my account but damn it JB you really really need to see where your priorities are. And get some help for me some how to fight a system that wants to kill us not support us to survive Ability Beyond survivability to thriveability. Yes that is a word in my dictionary that understood me for ride ability is not a possibility in this they would rather die then to survive to thrive and this I can prove true Beyond A Reasonable Doubt to a jury of criminal matters against this agency I guarantee you that. Give me a chance to do that and I will survive. Don't give me a chance at all I might as well kill myself because nobody in the world here in the United States gives a s***<br/><br/>I own this number 307-757-8786. Not you nor the friends and family plan.<br/><br/><br/><br/>You reconcile differences that you are not a negotiator but conflict instigator is my reasons for separation of your friends and family plan. <br/><br/>Is your responsibility to hold my negotiation possibilities to the fairness and absolute security of the plan and its users and I have no problem with affordability.<br/><br/>Rather than default to negotiation of changing plan you stay fault too accusatory that I'm doing something wrong on the plan when it is absolutely a replacement for what I was doing. I am working on my work my project my scientific project .<br/><br/>Leave responsible party for which it is insuring charges to do the abstract difference inability to hold services the way they were in Chesney Kleinjohn and now Jamie Viillalabos of Denver Colorado Heath Network .<br/><br/>The mall responsibility in the transfer of blame you can recover if you care bye suing them and you would get your recovery for a putting their client in the street. <br/><br/>Jul 10th 2017, 1:02 PM<br/><br/>I did also verify that this phone will work internationally without tree assignment or read address or reprogramming because that is what Verizon is a otherwise it's phone doesn't have to be eating changed at all.<br/><br/>That will be a global carrier and it may be Verizon to I don't know it the time I may have this phone on in international set of circumstances.<br/>I want to go to the UN and change my US citizenship at least I for dual citizenship some other place on the world that does not treat other members of their society this way. <br/><br/>
You
===================
Verizon
Thank you and I appreciate working with you
Verizon
Is there anything else I can help you with today?
You
Thank you Sam and Previously Riley for this chat conversationb of clarifcation. It will be filed to:
Verizon
My name is Sam. Thank you for chatting with me today and being a valued Verizon customer. You can find answers to additional questions at <a href="https://www.verizonwireless.com/support" target="_new">vzw.com/support</a>. Please click on the "X" or "End Chat" button to end this chat.
You
 
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